Payment Information

Payment Information

Just as we like to ensure that all our customers are comfortable and happy with their Base London shoes we also want to make sure they are protected while shopping online with us too. If you would like to know more about how we deal with online payments please check out Payment Information below.

Accepted Payment Types

Making it as easy as possible for you to make a purchase online, Base London accepts the following payment types:

  • SOLO

Payment Location

Due to instances of fraud will only accept card payments made from areas that we ship to. Please note that this means that customers will need to place the order within the UK, France, Belgium, Holland in order to complete a successful transaction. We apologise for any inconvenience caused.

Secure Payments Area with SagePay

The Payment Service Provider on is Sage Pay – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway, processing payments for thousands of online businesses, including Base London. Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. The checkout screens you see on our website simply act as a window (or “frame”) in which Sage Pay’s system operates. All of your sensitive data is secured using the industry standard encryption technology known as Secure Socket Layer (SSL).  This technology essentially scrambles your data when you transmit it to us to keep your order information secure. Base London and  Sage Pay are PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. Sage Pay are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Find out more about shopping securely via Sage Pay at We are constantly reviewing and updating our systems to ensure that our customers are protected to the highest level from online fraud.

PayPal also offers customers the opportunity to purchase goods via PayPal. Simply click on the yellow "Checkout with PayPal" button in the checkout process to take advantage of this function.


Your chosen method of payment will be charged at the point of ordering. Your details will be checked and authorised by your account provider and you will not be able to continue with your order without authorisation from your account provider.


You will receive an email confirming your order has been dispatched, which will act as an electronic receipt. Please check your email's junk folder if you feel that you havent recieved your e-receipt. You will also receive a printed dispatch note with your order which can be found within the plastic sleeve attached to the outside of the delivery carton. MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online. Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed. To find out more about MasterCard SecureCode go to Verified by Visa (VbV) is service that allows you to shop online with your Visa card with added confidence. VbV is free to Visa cardholders and was developed to help prevent unauthorised use of Visa cards online. VbV protects Visa cards with personal passwords. You register your card just once and create your own password. Once your card is activated, your card number with be recognised whenever it’s used at participating online retailers. A VbV window will automatically appear and your Visa card Issuer will ask you for your password. Enter your password to verify your identity and securely complete your purchase. At online stores that are not yet participating in VbV, your Visa card will continue to function as usual.