FAQ's
Below are some common concerns and queries of our customers before purchasing items.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What types of payment method do you accept?
We currently accept Klarna, Visa & Mastercard credit and debit cards.
Can I exchange or return my order?
We currently do not offer exchanges, but we will be happy to refund you any product you wish to return. If you want to exchange, you can return your product and place another order with us. For more information and any queries regarding returning or exchanging your order please refer to our Returns & Exchanges page for more information.
My order is faulty, what should I do?
Please contact our customer service team, and do not attempt to fix or repair your faulty product as this will invalidate your warranty and we will not be able to take your claim further. For further information regarding faulty items please visit the returns & exchanges page.